Privacy Policy
Last Updated: May 13, 2026
1. Introduction
Tutor Finder is committed to protecting the privacy and personal information of its users. This Privacy Policy explains how we collect, use, store, and safeguard user information when accessing or using our platform. By using the system, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Educational qualifications (for tutors)
- Identification documents (for verification purposes)
b) Account Information
- Username and password
- Role (Student, Tutor, Administrator)
- Profile details and uploaded documents
c) Usage Information
- Booking history
- Payment records
- Ratings and reviews
- Log data and activity records
3. Purpose of Data Collection
The information collected is used to:
- Create and manage user accounts
- Verify tutor qualifications
- Facilitate booking and communication
- Process and monitor payments
- Improve system performance and user experience
- Ensure platform security and prevent fraud
4. Data Protection and Security
Tutor Finder implements reasonable technical and administrative measures to protect user data against unauthorized access, alteration, disclosure, or destruction. Access to sensitive information is restricted to authorized personnel only.
5. Data Sharing
Tutor Finder does not sell, trade, or rent users’ personal information to third parties. Information may only be shared:
- When required by law
- For administrative or verification purposes
- With user consent
6. User Responsibilities
Users are responsible for maintaining the confidentiality of their login credentials. Any suspicious account activity should be reported immediately to the system administrator.
7. Cookies and Tracking
The platform may use basic cookies or session tracking technologies to enhance user experience, improve navigation, and analyze system usage.
8. Data Retention
User data will be retained only as long as necessary to provide services and comply with legal obligations. Inactive or unverified accounts may be removed after a defined period.
9. User Rights
Users have the right to:
- Access their personal information
- Request correction of inaccurate data
- Request account deletion, subject to system policies
10. Changes to This Policy
Tutor Finder reserves the right to update this Privacy Policy when necessary. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised policy.
11. Governing Law
This Privacy Policy shall be governed in accordance with applicable laws and regulations of Ethiopia.